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CUSTOMER SERVICE
The proof of quality service is in repeat customers and in customers who refer RE/MAX Associates to their friends.
RE/MAX Sales Associates average 70 percent of their business from repeats and referrals, while other agents average about 30 percent from those sources.
Here are a few comments from Bud's recent Clients:
"Thanks Bud, your formula for making decisions really helped us focus on what was important" - J.P. April 2003
"I can't believe you found us EXACTLY what we were looking for" - E.L. Oct. 2003
"Thanks Bud for all your coordinating efforts, you really made this a smooth process" - S.O. June 2004
"You have explained market conditions, vlaues and pricing strategies so clearly, thanks!" B.P. Oct 2008
"We wouldn't be here (at this closing) if it wasn't for Bud" - R.F. July 2004
"Thank you for pointing out what would have been a problem area in our transaction" - J.B. Aug 2004
"You Sold our house for just what you said you would, thanks" J.W. Sept 2004
"Bud, you helped us find the RIGHT house 17 years ago, and now you did EXACTLY the same
thing for our Son. Thanks AGAIN" D&S T. Jan 2005
"I have purchased (and sold) 5 homes and this is the FIRST time that I have felt compelled
to write (this unsolicited) a letter of recommendation. Bud did a remarkable job for me. Bud is
truly the Agent you want to Sell your home" J.N. June 2005
"Can you believe how fast Bud got back to us... then found us something in no time at all....and
closing was so simple, just like you said it would be!" P.P. Aug 2005
"Thanks, we are VERY pleased with everything you did to help us sell our home. You did A LOT of
things and made LOTS of suggestions that made the process itself, much easier. It would not have
been as pleasant without you. I would recommend you to everyone I know.
Thanks again. B.F. & P.F. June 2005
"Bud, thanks for all you did for my brother and sister in law. You always worry when referring someone
to an out of town agent, but you were great, they were very happy, and I learned a few things myself."
from a Referring Broker in another city. Oct. 2005
"As a new Agent myself, I wanted to say what a pleasure it is dealing with you, you answered questions
quickly, and kept me informed of progress, I appreciate that and can tell already this will be a smooth
transaction, thanks again" from a Cooperating Agent. Nov 2005
"Bud, I am glad, and thankful I selected YOU for my Agent." C.S. Jan 2006
"The best thing I did was come in for your 'Pre-Purchase Orientation', you were right, I was so much
better prepared, and comfortable." J.G. Feb 2006
"Bud, you were right, you do a whole lot MORE than just sell houses, you helped us with
major changes in our Life AND Lifestyle..." K.D Feb. 2006
"You found us just what we were looking for the first time out. We covered everything
in one day. You made what would have been a nightmare transaction, a pleasant and smooth
transaction. Great job!" C.C and T.R. June 2006
"Thanks for not giving up on me and the problems with the Sale of my property."
B.S. Sr. Sept 2006
"You did a GREAT job of keeping us informed, and coordinating EVERYTHING
for us who were so far away" E.S Oct 2006
"Thank you so much for your precise and confidential service...." A.M. Feb 2007
"Thanks Bud for handling some difficult tasks that were beyond your call of duty.... " A.K. Mar 2007
"I needed a FAST Sale, and you came thru for us, thanks" G.B April 2007
"You made our house look SO GOOD on the Internet, we almost changed our mind about selling it!
Thanks for keeping us focused. P.F. April 2007
"Thanks for taking care of all our worries about buying our first home, you made it simple, easy
and smooth." D & R July 2007
"Your thorough analysis of the market helped tremendously in evaluating our purchase" P.H. Nov 2007
"Thanks for taking the time to explain everything along the way" L.C. Jan 2008
"Thanks for getting the house sold as quickly as you did" A.C. Feb 2008
"Bud, you DO know how to price them RIGHT!" E.L. Apr 2008
"Thank you so much for you insight and advice on our contemplated business venture. I'll be sure to refer you to everyone in my office. (a 20 year REMAX Agent) - T.S. June 2008
"Thank you, you've been like a counselor to us. You really do have our interests at heart" C.D. June 2008
"You have helped us more than anyone we talked to so far, thank you" A.B. Nov 2008
"My Clients, Refer me, because they KNOW , that there is plenty to do behind the scenes. They know I get the job done, and get it done RIGHT, the first time with no last minute surprises"
Bud Crane
"LET THE 'CRANE' SWING YOU INTO A NEW HOME"
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